If you are planning for 2020, you may be examining your recruitment activities. A thriving workforce is made up of many types of people and personalities. Skills and qualifications are essential, but there are times when it is a person’s nature that drives your organisation to greater success. Here are five employee types your business needs to progress in 2020.

Is there a mentor in your company?

Small to medium-sized firms face many challenges, and one of the most pressing problems is the inability to offer formal training. If your company doesn’t have the budget or time to allow employees to develop new skills, your company may stagnate in the longer-term.

This is where having an employee who acts as a natural mentor can help you retain staff, and develop skills and expertise. Some people are great at teaching, even in an informal manner. If you have employees who are good at what they do and are adept at helping other people learn and develop, your company will prosper. Even better, you gain the benefits of training and developing your workforce without the significant costs generally associated with more formal training!

Do you have people willing to learn and develop?

It takes all sorts of people and personalities to make a workforce. All companies have people who are happy to turn up, do their job, and leave the role behind them when they go home at the end of their shift. There is nothing wrong with this, and for many companies, this style of employee is the backbone of the organisation.

However, in amongst a consistent workforce, it helps to have some employees who are driven to develop new skills and learn new ways of working. This style of employee drives your company forward, and they can have a positive effect on their employees.

With this type of worker, it becomes easier to stay in touch with the latest technology and industry developments, because they are motivated to learn these things.

Do you have a flexible employee?

While it is vital to have employees who are skilled, qualified and trained in specific roles, it is useful to have employees who can pitch in across various functions and departments. If you compare a workforce to a sports team, having one or two “utility players” on your side is helpful because it allows you to be more flexible in dealing with challenges.

Also, these employees are usually well-connected across the workforce, making them the ideal person to bring departments together.

Is there an employee who keeps spirits high?

It would be lovely to have a workplace where everyone was positive and optimistic. However, in the real world, this isn’t the case. Individual people may have issues to deal with, which means they aren’t at their best, but you also find there is a mood or atmosphere in the workplace.

If this atmosphere is gloomy or pessimistic, work rate can be affected, and you may not operate as efficiently as you would like. However, if you have some employees who can lift spirits and ensure people remain motivated, you can work more effectively.

Do you have an employee who challenges things?

While you don’t want arguments and fights in the workplace, healthy debate and discourse are useful and helpful. If you have an employee who is willing to voice a different opinion, and who can back up their thoughts, your business benefits.

A workplace where everyone agrees and accepts orders often makes mistakes, so creating a workplace where people are passionate and want the best outcome is usually great for businesses.

Finding the ideal candidate for this role is difficult, it often requires a delicate balance, but the positive impact on your workplace can help you achieve success.

At The Recruiting Office, we know the challenges small businesses face during the recruitment process. Reviewing qualifications and considering experience isn’t hard, but you also want to find the right personality for your company. If you need help finding the right person for your business, contact us, and we’ll be happy to help.

Looking to recruit via an agency?

Read our report “The Ultimate Guide to Finding a Recruitment Partner”

Not yet benefiting from flexible workers?

Read our guide “Why Using Temporary Workers Will Grow Your Organisation”